Frequently Asked Questions
Registration
Q. Will I be asked to pay anything, such as transfer fees or subscriptions, at any point during this competition?
A. Our competitions are genuinely free. The only time you may part with any cash is if you choose to do so by making a donation. At no point will we persuade or force you to make a donation - it is 100% voluntary. You are not disadvantaged in any way if you do not make a donation, and all players still qualify for any prizes we offer to our competition winners.
Q. Why did you not send me an activation code?
A. We always send you an email containing your activation code. It is sent automatically when you complete your registration. If you do not receive your welcome email from us, be sure to check your junk email folders. If you continue to have problems, use our 'Contact' page to get in touch.
Q. When I tried to register I was told my email address was already on file - but I have not registered with this website before. Why?
A. FSPORTS have run a number of different competitions over recent years, all of which share the same user database. It is likely that you have registered with us previously via a different website. We can send you your username and instructions on how to reset your password - simply provide your email in the 'Forgotten your details?' section on the login page.
Q. How do I update the flag next to my team name?
A. The flag displayed is the country you chose at registration. You can update your flag in the 'Player Profile' menu which appears beneath your name when logged in.
Login / Account Details
Q. I recently made a donation but my account is still showing as 'Regular'. How long does it take for the upgrade to happen?
A. The process of upgrading accounts is not automatic - please allow 24 hours for any upgrades to show.
Your Team
Q. I've picked the wrong strategy, can I change my mind?
A. The strategy can be changed up until a rider is selected and passed a cutoff (assuming sufficient budget remains if electing to have more transfers). So once the competiton gets underway you are locked into that strategy for the season.
Q. Why can't I add riders to my team?
A. The 'click here to add...' link will only display when you have sufficient budget for the cheapest available rider and have enough headroom in the series budget.
Q. Why are some of my chosen riders displayed in yellow?
A. This will be for 1 of two reasons - 1) you have added them to your team before the deadline for the next race of that series; you can therefore 'change your mind' without effecting a transfer. Or 2) the rider is no longer riding through injury or such like; you can therefore remove them for free.
Q. I've made a mistake and added a rider to my team in error / my PC went slow and I accidentally clicked on the wrong rider.
A. If the rider is still being displayed in yellow you can remove them without penalty; this will only be the case if the next cutoff for that series has not passed. Once the cutoff has passed, we regret that, due to the complexity of the competition, reversing 'accidental', or any other type of rider change is not something that we can facilitate.
Q. Some riders appear unavailable to pick, why?
A. The rider selection page will display a comment alongside the reason why they can't be selected.
Your League(s)
Q. How are the league scores calculated for the top Personal Leagues
A. The Top Personal Leagues table now uses the top scoring team from each league for each round.
Q. What / where is my League Number?
A. The League Administrator can see the League Number of the League Admin page - alongside the League Name. If you are not the League Administrator you will need to obtain the League Number from them.
Q. Why doesn't my league appear on the 'Top Leagues' page?
A. The 'Top Leagues' page is updated after each competition update. A qualifying league must contain at least 5 entries.
Other
Q. What do the yellow arrow(s) at the top of the League table and Personal League table mean?
A. If you click on these they will go back or forward through the scores; we only display the latest four results.
Q. You run such an awesome competition without reward, is it possible to meet you in person and buy you a drink or something?
A. That is a very generous offer, but unlikely to happen; unless you spot us at one of the race meetings. We'll be the ones carrying newspapers under our arms!!
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